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“Work like you own it”: not-so common sense in the service industry.

Last Wednesday, the Biltmore Hotel hosted Dr. Bryan K. William’s workshop and keynote speech concentrated on bettering the service industry. Albeit the keynote speech was engaging, it shed light on the not-so common-sense tips that help raise a company’s customer service and overall service, highlighting the loss of humanity in today’s corporate and cold business environment. Mr. Williams outlined 6 habits to enforce in the workplace in order to better service: for an employee to ask him/herself how and who he/she will “wow” today, to identify customer preferences, to give fellow teammates recognition, to be an ambassador of their workplace and company, to sign off work/personal service standards, and to acknowledge, resolve and own complaints and help avoid them in the … [Read more...]

Jet.com blasting into e-commerce

Last Thursday’s event, hosted in Brickell’s Building & Co., brought Jet.com’s Director of Program Management Rick Paster to inform the Miami tech-scene about the company and some key strategies being implemented. Jet.com is an e-commerce site where adding a product to the checkout cart unlocks discounts for other similar, complimentary products, almost on an endless pathway; the user sees savings go up as the quantity of goods purchased also goes up. The company has been coined the “Amazon-killer”; however, Paster made the important point that the company does not consider itself a killer or competitor to Amazon, as there is room for many, diverse players in the e-commerce industry. It was refreshing to hear an executive reminding the public that competition and … [Read more...]

Trump against Journalists

  I personally don’t like the journalism style of Jorge Ramos. Some time he seems intimidating and tries to push the limits with whomever he is interviewing, be it at president of a country or a celebrity, you name it. However it surprise me that Mr. Donald Trump, the famous billionaire, as he claims himself to be - famous for his “raw & exaggerated way of talking”, the tough business man of NY, had to have his security detail remove Jorge Ramos from his recent press conference in Iowa. Why did this happen? It was not until someone in the audience, mention that “even President Obama could take the heat, face to face in an interview with the renowned journalist”, was Jorge Ramos allowed back in to … [Read more...]

Fire in South Dadeland, Dixie Hwy. #Miami, FL. – Incendio al Sur de US1 en Miami, Florida.

A fire at an auto body shop in South Dadeland Miami-Dade broke today in the afternoon. The officials  said the fire was under control. … [Read more...]

Miami-Dade County Elections Today – Ideas4Solutions

Coral Gables, FL., April 7, 2015. Today we have County Elections in Miami-Dade. Voting is one of our constitutional rights (1), and we need to be inform of the options we have to exercise our right (2). Some Miami-Dade voting precincts have changed due to reprecincting. This may affect where you vote, so go to the main website of Miami-Dade.Gov and find your precinct location at: Location In the case of Coral Gables the options are as follows: This is a Copy of the Master Ballot – Coral Gables General Biennial Election 4/14/15:ZR:2/23/15 OFFICIAL GENERAL BIENNIAL ELECTION BALLOT CORAL GABLES, FLORIDA APRIL 14, 2015 BOLETA OFICIAL DE LAS ELECCIONES BIENALES GENERALES CORAL GABLES, FLORIDA 14 DE ABRIL DEL 2015 FOR MAYOR - GROUP I PARA ALCALDE - GRUPO I (Vote for … [Read more...]